Get in Touch With Us

This page is for readers who want to reach the editorial team behind Top Sweepstakes Casinos — to flag an error, ask how we rank the sweepstakes casinos we cover, or raise something a social casino operator has told you that does not match what we published. Email is the only channel we run, and a person reads every message.

Email the Editorial Team

Write to [email protected]. We aim to reply within two business days. Messages that arrive over a weekend or a federal holiday usually get picked up the next business day.

To help us answer in one round rather than three, include:

• The page on pushacrossamerica.org you are writing about, and the operator name if one is involved.
• Your state — availability, age minimums and redemption rules differ from one state to the next, and the answer often depends on it.
• What you saw versus what we published, with a date if you have one.
• Screenshots or the relevant line from the operator's official rules, where you have them.

Please do not send us your government ID, Social Security number, full card details, account passwords or copies of proof-of-address documents. We never need them, and we will ask you to delete and resend if you include them.

What We Can Help With — and What We Cannot

We are an independent comparison publisher, not an operator, a regulator or an arbitrator. We cannot credit coins, unfreeze accounts, release a redemption or overturn a decision made under an operator's sweepstakes terms and conditions. What we can do is check whether the terms we published are accurate and correct them if they are not, and point you to the right complaints route.

How We Handle a Complaint About an Operator

1. Exhaust the operator's own process first. Sweepstakes operators run their own support desks and complaints procedures. Use them in writing and keep the ticket number.
2. Read the official rules. Almost every redemption dispute turns on a clause in the official rules or the promotional terms — minimum redemption thresholds, playthrough on promotional Sweeps Coins, coin expiration dates or state restrictions.
3. Then email us. Send the timeline, the operator's replies and the clause in question. If the published terms on our page were wrong or stale, we will fix the page and note the change.
4. Escalate where appropriate. Depending on the issue and your state, consumer complaints may be directed to your state attorney general's consumer protection office. We can explain the general route; we cannot give legal advice or tell you a platform is definitely legal for you to use.

Questions We Get Most Often About the Rankings

Our order is editorial. Top Sweepstakes Casinos earns commission when readers sign up with some of the platforms listed, and those commercial relationships do not buy a position, a rating or a favorable line. Ratings are our own editorial scores, not aggregated customer reviews, and we have not deposited, purchased coin packages or redeemed prizes ourselves — our work is desk research, verification against published official rules, and re-checking on a schedule.

When readers ask why a particular platform sits where it does, the answer is usually one of these three, and they are the same points we check for every operator:

• Spinblitz (editorial rating 10.0) heads the list because its headline promotion — 100 Million Gold Coins with the BLITZ JACKPOT — is unusually easy to read against the underlying rules, and Gold Coins are the purely-for-fun currency, so nothing in that figure is redeemable. The limitation worth stating plainly: a very large Gold Coin number tells you nothing about Sweeps Coin availability, which is the only side of the dual-currency model that leads to prize redemption. Readers who write in disappointed about that headline are usually reading it as a cash equivalent.
• Lone Star (9.9) is listed for the opposite reason — its welcome offer of up to 500k GC and 105 free SC states a Sweeps Coin figure alongside the Gold Coins, which makes the sweepstakes side of the account visible from the start. The catch is in the words "up to": the top of that range is typically tied to a coin package purchase, and free SC generally carries playthrough before it can be redeemed. Check the official rules for the threshold and the expiry window before you judge the offer.
• Casino.Click (9.9) appears because its 150 extra coins and 10 free spins is a small, low-commitment entry point rather than a headline built on a big number, which suits readers who want to look at the game library first. Its drawback is the flip side of that: a modest starting bundle gives you less runway to evaluate slot volatility or how the site handles live dealer and table content before you decide whether to buy anything.

The remaining platforms we cover — SplashCoins (200% welcome offer), Free Spins (950,000 GC + SC 75 + 20 free spins on Gorilla Slot), Lucky.me (40,000 GC and 40 free SC), Crown Coins (150% welcome bonus), Crash Duel (200,000 GC + 100 free SC), Spree (25,000 GC) and Mr Goodwin (125,000 free coins) — are assessed against the same criteria. Percentage-based offers such as SplashCoins and Crown Coins only apply to a coin package purchase, so they are worth nothing to a player using the no-purchase route. If you believe any of these terms have changed, that is exactly the kind of message we want.

Free Entry, Purchases and Redemption — the Questions Behind Most Emails

A lot of the mail we get comes from a misunderstanding of the sweepstakes model itself, so here is the short version before you write.

These are not real-money casinos and you are not placing a bet. Platforms run two currencies. Gold Coins (or the operator's equivalent) are for entertainment play only and are never redeemable. Sweeps Coins are the promotional entries that can, once any playthrough is met and you have passed identity verification, be redeemed for prizes subject to the operator's minimums and limits.

Buying a coin package is optional. Legitimate sweepstakes operators provide a no-purchase method of entry — commonly a mail-in request set out in the official rules, alongside daily login rewards, seasonal promotions, tournaments and loyalty drops. If a site's terms make purchase look like the only route to Sweeps Coins, tell us and we will look at it.

On the money side, coin package purchases in the US are typically handled by debit card, ACH bank transfer or an online payment provider, with availability differing by operator; some support e-wallets or gift card options, and some do not. Redemption is a separate rail from purchase and runs on its own timetable — expect a stated minimum redemption amount, a completed KYC check with a government-issued photo ID and sometimes proof of address, per-day or per-week redemption limits, and a processing window measured in business days rather than instantly. We do not publish speed claims we cannot verify, and we will not describe any redemption as instant. Prize redemptions may also be taxable under federal and state rules, so keep your own records and consult official guidance if the amounts matter to you.

Eligibility Questions We Cannot Answer for You

Sweepstakes and social casinos are governed largely at state level in the US, not by a single national framework. Some states allow most operators, some have restricted or acted against them, and operators also exclude states on their own assessment of legal risk. Rules change often. Minimum age is 18 with some operators and 21 with others, either across the board or in specific states, and access is enforced by geolocation.

So when someone emails asking whether a platform is legal for them, the honest answer is that we cannot say. We can explain how the model works, what a given operator's published terms say, and where to check. Confirming your own eligibility means reading that operator's official rules and the current position in your state. If you want the wider comparison rather than a one-off answer, our coverage of alternative casino options outside the standard network sets out how eligibility differs between models.

If Play Has Stopped Being Fun

Casino-style games are chance-based and outcomes are never guaranteed. If you or someone close to you is struggling, most platforms offer deposit limits, purchase limits, cooling-off periods and self-exclusion inside account settings, and gambling blocking software can restrict access at the device level. The National Council on Problem Gambling operates a confidential national helpline, and Gamblers Anonymous runs meetings across the country. You are welcome to email us and we will point you toward those resources, but please reach them directly if the matter is urgent — we are a publisher and cannot provide counseling.

Corrections, Partnerships and Press

Use the same address for all three and put the subject in the first line. Corrections are treated as priority and checked against the operator's current published terms before we amend. Partnership and advertising enquiries should include the company name, the brands involved and the states served; we will tell you plainly what is and is not available, and any arrangement leaves the editorial assessment and ranking untouched. Press and research requests should state a deadline.

Pages on pushacrossamerica.org carry a fact-check date, and the current review pass was completed Sep 24, 2026 by Alyssa Parker. If you are looking at something that seems older than it should be, send the link and we will re-verify it.

Take a minute to check the operator's own support desk first if your issue is account-specific — it will be faster. For anything editorial, write to us and we will take it from there.